I think that Narcissa has a mixed personality. nI think that she IS cruel but that she has a limit and that her heart is not so dead like voldemorts that she doesnot care and love for her family. Ithink she showed a softer side of herself in Harry Potter and the Deathly Hallows(the seventh and last book)when she showed how she would risk herown safety to protect her son(Malfoy). She showed this when she risked her life by lying to voldemort about Harry being alive to make sure that Malfoy was safe inside the castle |